Politique de remboursement

Not the perfect fit? We’ve got you covered.

We want you and your baby to love every BubblePanda moment. If you need to return or exchange an item, we’re here to make the process as smooth as a bamboo dream.

Step 1: Check Your Eligibility

Before starting, please ensure your items meet our return criteria:

• Within 30 Days: The return must be initiated within 30 days of delivery.

• Original Condition: Items must be unwashed, unworn, and in their original packaging.

• Tags Attached: All original tags must still be attached to the garment.

• Exclusions: Gift cards and "Final Sale" items are non-returnable.

Step 2: Send Us an Email

To initiate your return, please email our Panda Support team at shop@bubble-panda.com with the following information:

1. Order Number (e.g., #bubble_panda 1001)

2. Item(s) you wish to return

3. Reason for the return (Wrong size, changed mind, etc.)

Step 3: Ship Your Items Back

Once our team approves your request (usually within 24 hours), we will send you a Return Authorization and the shipping instructions.

• Return Shipping: Unless the item is defective, customers are responsible for the return shipping costs.

• Pro Tip: We recommend using a trackable shipping service (USPS or UPS) to ensure your package reaches us safely.

Step 4: Get Your Refund

Once we receive and inspect your return at our center, we will process your refund.

• Refund Method: The credit will be applied to your original payment method.

• Timeline: Most banks process refunds within 5-10 business days.

Still have questions?

Check out our full [Shipping & Returns Policy] or [FAQs] for more details.

Thank you for being part of the BubblePanda family! 🐼